Comments for Insight Marketing http://insightmarketingpei.com practical, affordable, effective Wed, 16 May 2012 13:53:31 +0000 hourly 1 http://wordpress.org/?v=3.3.2 Comment on Hitting the Bull’s Eye by Debbie Brady http://insightmarketingpei.com/2012/hitting-the-bulls-eye-target-marketing/#comment-112 Debbie Brady Wed, 16 May 2012 13:53:31 +0000 http://insightmarketingpei.com/?p=524#comment-112 This is a great post ladies. It aptly articulates what I've tried to convey to my clients as they try to describe their 'target' audience. Thanks for the bull's eye analogy. This is a great post ladies. It aptly articulates what I’ve tried to convey to my clients as they try to describe their ‘target’ audience. Thanks for the bull’s eye analogy.

]]> Comment on #SpreadTheGoodWord by Nancy Beth, Sweet Spot Marketing Canada http://insightmarketingpei.com/2012/spreadthegoodword/#comment-91 Nancy Beth, Sweet Spot Marketing Canada Thu, 15 Mar 2012 10:17:55 +0000 http://insightmarketingpei.com/?p=499#comment-91 Kerry Anne - great post. And to Paul Alan - #spreadthegoodword ... love this idea and using social media and digital technology for good. It is incredible the amount of moaning and groaning people do online. For those complainers - they need to be cautious of their comments because in most cases it is just their opinion and their negative posts are a form of attention seeking. The caution is this - the harm digital bullies cause individuals and companies has led to new online legislation coming down the pipe to protect online reputations. People need to be aware of the consequences of Internet Defamation and Online Libel in Canada. As the saying goes "Be careful what you post". Cheers! Nancy Beth Guptill, Sweet Spot Marketing Canada http://www.sweetspotmarketing.ca http://sweetspotmarketingacademy.ca/ http://sweetspotinternetacademy.ca/ Kerry Anne – great post. And to Paul Alan – #spreadthegoodword … love this idea and using social media and digital technology for good.

It is incredible the amount of moaning and groaning people do online. For those complainers – they need to be cautious of their comments because in most cases it is just their opinion and their negative posts are a form of attention seeking.

The caution is this – the harm digital bullies cause individuals and companies has led to new online legislation coming down the pipe to protect online reputations.

People need to be aware of the consequences of Internet Defamation and Online Libel in Canada.

As the saying goes “Be careful what you post”.

Cheers!

Nancy Beth Guptill, Sweet Spot Marketing Canada
http://www.sweetspotmarketing.ca
http://sweetspotmarketingacademy.ca/
http://sweetspotinternetacademy.ca/

]]> Comment on #SpreadTheGoodWord by Kerry Anne http://insightmarketingpei.com/2012/spreadthegoodword/#comment-89 Kerry Anne Wed, 14 Mar 2012 15:57:13 +0000 http://insightmarketingpei.com/?p=499#comment-89 Dawn, I did the very same thing recently. My family and I were staying at a hotel in Moncton (Holiday Inn) for my son's hockey tournament. Rather than scold the boys the whole time for playing mini sticks (which hotels hate and rightfully so), the hotel created a "mini stick room" for them, complete with net and music. They boys were so happy the entire time and didn't have to be spoken to once. I promised that I would call and tell them how much we appreciated this...but I never did. Huh...maybe I should. Dawn, I did the very same thing recently. My family and I were staying at a hotel in Moncton (Holiday Inn) for my son’s hockey tournament. Rather than scold the boys the whole time for playing mini sticks (which hotels hate and rightfully so), the hotel created a “mini stick room” for them, complete with net and music. They boys were so happy the entire time and didn’t have to be spoken to once.

I promised that I would call and tell them how much we appreciated this…but I never did.

Huh…maybe I should.

]]> Comment on #SpreadTheGoodWord by Kerry Anne http://insightmarketingpei.com/2012/spreadthegoodword/#comment-88 Kerry Anne Wed, 14 Mar 2012 15:53:20 +0000 http://insightmarketingpei.com/?p=499#comment-88 Oh Debbie, you are too funny. Thank you so much for your reply and kind words :) Oh Debbie, you are too funny. Thank you so much for your reply and kind words :)

]]> Comment on #SpreadTheGoodWord by Dawn Brown http://insightmarketingpei.com/2012/spreadthegoodword/#comment-87 Dawn Brown Wed, 14 Mar 2012 14:38:04 +0000 http://insightmarketingpei.com/?p=499#comment-87 Hi ladies, the reason I commented on Pauls tweet this morning when I saw a good customer service story, came from a weekend conversation I had. After walking out of the Dundee Arms Saturday night I turned to my partner and said "I am going to call the manager and let them know how incredible the food was and how great our server was". Did I follow it up. No. That led me to wonder, if I had terrible service would I have forgot to call the manager and complain. I don't know. So, why then are we so quick to complain and not compliment. So when I saw Pauls comment it reminded me that we need to compliment more and complain less. Now, where is the phone book...I am off to follow through with my idea and let the manager know how great thier staff are. Hi ladies, the reason I commented on Pauls tweet this morning when I saw a good customer service story, came from a weekend conversation I had. After walking out of the Dundee Arms Saturday night I turned to my partner and said “I am going to call the manager and let them know how incredible the food was and how great our server was”. Did I follow it up. No. That led me to wonder, if I had terrible service would I have forgot to call the manager and complain. I don’t know. So, why then are we so quick to complain and not compliment. So when I saw Pauls comment it reminded me that we need to compliment more and complain less. Now, where is the phone book…I am off to follow through with my idea and let the manager know how great thier staff are.

]]> Comment on #SpreadTheGoodWord by Debbie Brady http://insightmarketingpei.com/2012/spreadthegoodword/#comment-86 Debbie Brady Wed, 14 Mar 2012 14:26:57 +0000 http://insightmarketingpei.com/?p=499#comment-86 I totally agree with you on this subject. It's a sad commentary on all of our communications when "if it's not negative it doesn't get spoken about". We all need to learn from negative feedback we as business owners may receive, but by the same token it's great to hear about what we are doing well, and know it's appreciated so we can keep doing it. When clients share their comments for my 'website's testimonial page' I have the opportunity to be inspired. It's a shame that one doesn't often get those comments unless they're actively sought for references and such. I actively promote the services of others to clients that might benefit from them. Taking your challenge to heart I should take time to drop other service providers a note to let them know I think they're doing a wonderful job and I've recommended them to a client of mine. (Pensive throat clearing...) Dawn and Kerry Anne - you gals are doing a fantastic job. I love your energy as well as your ability to educate and comfortably guide clients through the social media maze. I wouldn't be on Twitter and Facebook but for a little session Kerry Anne gave a few years back. Thank you ; ) Keep up the terrific work! I totally agree with you on this subject. It’s a sad commentary on all of our communications when “if it’s not negative it doesn’t get spoken about”. We all need to learn from negative feedback we as business owners may receive, but by the same token it’s great to hear about what we are doing well, and know it’s appreciated so we can keep doing it.

When clients share their comments for my ‘website’s testimonial page’ I have the opportunity to be inspired. It’s a shame that one doesn’t often get those comments unless they’re actively sought for references and such. I actively promote the services of others to clients that might benefit from them. Taking your challenge to heart I should take time to drop other service providers a note to let them know I think they’re doing a wonderful job and I’ve recommended them to a client of mine.

(Pensive throat clearing…) Dawn and Kerry Anne – you gals are doing a fantastic job. I love your energy as well as your ability to educate and comfortably guide clients through the social media maze. I wouldn’t be on Twitter and Facebook but for a little session Kerry Anne gave a few years back. Thank you ; ) Keep up the terrific work!

]]> Comment on Lessons from a 3 Year Old by Sally Cole http://insightmarketingpei.com/2012/lessons-from-a-3-year-old/#comment-82 Sally Cole Fri, 09 Mar 2012 13:01:12 +0000 http://insightmarketingpei.com/?p=485#comment-82 She's definitely her own person. She’s definitely her own person.

]]> Comment on Lessons from a 3 Year Old by Norm Finlayson http://insightmarketingpei.com/2012/lessons-from-a-3-year-old/#comment-77 Norm Finlayson Fri, 02 Mar 2012 12:45:23 +0000 http://insightmarketingpei.com/?p=485#comment-77 This girl has a great future - dressing for success! This girl has a great future – dressing for success!

]]> Comment on You just never know… by Kerry Anne http://insightmarketingpei.com/2011/a-reminder-to-business-owners/#comment-60 Kerry Anne Tue, 29 Nov 2011 15:31:34 +0000 http://insightmarketingpei.com/?p=439#comment-60 Well said. We're always prospecting and while it can be exhausting, it's so important! Being human is one thing (I call them my "doh!" or "forehead slap" moments) and not understanding the value in each and every contact you make with other people is another. Well said. We’re always prospecting and while it can be exhausting, it’s so important! Being human is one thing (I call them my “doh!” or “forehead slap” moments) and not understanding the value in each and every contact you make with other people is another.

]]> Comment on You just never know… by Joel Ives http://insightmarketingpei.com/2011/a-reminder-to-business-owners/#comment-59 Joel Ives Tue, 29 Nov 2011 13:20:21 +0000 http://insightmarketingpei.com/?p=439#comment-59 Great post ! I hope it wasnt me ! This is a critical thing to remember that if we rely on customers we are always prospecting...whether it be at work, out in the community, at a restaurant or online. It is something that I have to remind myself from time to time that my actions can affect more than just myself but those who are associated with me. I can honestly say that I have dropped the ball sometimes but even though it may "make me human" it does have its consequences. Great post ! I hope it wasnt me ! This is a critical thing to remember that if we rely on customers we are always prospecting…whether it be at work, out in the community, at a restaurant or online. It is something that I have to remind myself from time to time that my actions can affect more than just myself but those who are associated with me. I can honestly say that I have dropped the ball sometimes but even though it may “make me human” it does have its consequences.

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